Privacy Policy for Lalita Sundari Enterprises Inc. (DBA Build Business AI)

Last Updated: 7/15/2025

1. Introduction:

Lalita Sundari Enterprises Inc., doing business as Build Business AI ("we," "us," or "our"), is committed to protecting the privacy and security of our users' data. This A2P (Application-to-Person) Messaging Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with applicable laws, including TCPA, CTIA, GDPR, and other regional messaging regulations.

2. Scope:

This policy applies to:

A2P messaging services provided by Build Business AI.

Users (businesses and individuals) who interact with our AI-driven business solutions via SMS, WhatsApp, or other messaging channels.

3. Information We Collect

We may collect the following data in connection with A2P messaging:

Contact Information: Phone numbers, email addresses, and business details.

Message Content: Transactional or promotional messages sent/received via our platform.

Usage Data: Timestamps, delivery receipts, opt-in/opt-out records.

Technical Data: IP addresses, device information, and carrier details.

4. How We Use Your Information

To deliver transactional messages (e.g., order confirmations, alerts).

To send promotional messages (only with explicit opt-in consent).

To improve service quality, prevent fraud, and comply with legal obligations.

5. Consent & Compliance

Opt-In: Users must provide clear, affirmative consent before receiving promotional messages.

Opt-Out: Users may unsubscribe by replying STOP to any message or contacting us directly.

TCPA/CTIA Compliance: We adhere to messaging best practices, including honoring Do-Not-Call (DNC) lists and providing sender identification.

6. Data Sharing & Third Parties

We do not sell personal data. Information may be shared with:

Service Providers: Carriers, cloud platforms, and compliance tools.

Legal Authorities: If required by law (e.g., subpoenas).

7. Data Security

We implement encryption, access controls, and audit logs to protect data. However, no electronic transmission is 100% secure.

8. International Data Transfers

For GDPR compliance, we ensure cross-border data transfers follow Standard Contractual Clauses (SCCs) or other valid mechanisms.

9. User Rights

Depending on jurisdiction, users may:

Request access, correction, or deletion of their data.

Withdraw consent for messaging.

Lodge complaints with a supervisory authority (e.g., for GDPR).

10. Policy Updates

We may revise this policy periodically. Users will be notified of material changes via email or SMS.

11. Contact Us

For questions or to exercise your rights, contact:

Lalita Sundari Enterprises Inc. (Build Business AI)

Email: [email protected]
Phone: 770-561-4162
Address: 195 Lake Land Pl, Athens GA 30607